I payed for a rank the money left my bank account but I did not get the rank once I finished paying they said use a valid email I have proof even tho it says pending rest assured knowing that the money did leave my bank account
Can we have a bit more info? Please give me your PayPal email and Minecraft username.
SleepingTea username is thegoldenman and PayPal is firstname.lastname@example.org
We have no payment our end. We have no log of the payment on our store or paypal. Can I have a link to the place you got the rank from?
Also just seen that the payment you show there seems to be going to Kinetic San Jose CA, this is not us.
So what do I do the money got out of my account
thegoldenman I got it from your website
thegoldenman I did /buy and it got me too that place
Can you please send me a link to the place you got the rank, and what rank you paid for?
Let me try and get the link
Let me give u step by step
I did /buy
thegoldenman I did one of these
Actually nvm here’s the link
I bought it from there
You used the paypal gateway, correct?
Alright, we have no payment our end and even the store did not log the transaction. If you did really pay for an item, you will need to contact PayPal or your bank to stop the money from leaving, or to get it back.
As the money has not arrived our end, there is nothing we can do.
I payed from your website held by your administration
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